Shipping policy

Thank you for shopping at WJWU Trading LLC. We are committed to providing you with a smooth and transparent shipping experience. Please review our shipping policy below.

1. Processing Time

All orders are processed within [e.g., 1–3] business days. Orders are not processed or shipped on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method: [e.g., Standard International Shipping]
Estimated Delivery Time: [e.g., 7–15] business days
Shipping Cost: [e.g., Free Shipping / Calculated at checkout]

Delivery delays can occasionally occur due to customs processing, weather conditions, or courier service disruptions, which are beyond our control.

3. Shipping Confirmation & Order Tracking

You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within [e.g., 24–48] hours.

4. Customs, Duties, and Taxes

WJWU Trading LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Note: Please check with your local customs office regarding any potential import duties or taxes for your region.

5. Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout. However, if a package is returned to us due to an incorrect or incomplete address provided by the customer, a reshipment fee may apply. If the customer refuses delivery, the order will be treated as a return, and [insert your refund policy, e.g., shipping costs will not be refunded].

6. Missing or Lost Packages

If your tracking information indicates that your package was delivered, but you have not received it, please contact your local carrier first. If you still cannot locate the package, please contact our support team at kirkmaier182@gmail.com within [e.g., 7] days of the marked delivery date. We will do our best to assist you in resolving the issue.